It's part of Armstrong’s foundation to guarantee our customers can always expect above-average quality services.

At Armstrong we believe “Customers define; we deliver it.” That means we purposefully look at everything we do through the eyes of those we serve.

One of the foundational elements of our company DNA is value, correlating directly to the quality of services our customers’ experience. Guaranteeing quality begins at the very core of our company – our employees. Every team member at Armstrong has been fully vetted, background checked, and trained to adhere with our foundational principles and quality standards as we provide relocation and logistical services.

We continue to implement these standards throughout our chain of service through the leadership of a Six Sigma Yellow Belt and in view of ISO 9001:2008 compliance with consideration for client-specific goals, training, and various measurement methods to facilitate consistent and positive service.

We Continue To Improve Our Services With Your Feedback

Once services have concluded, we collect customer feedback to continually measure and evaluate our performance. When performance falls short, we analyze causative factors and take corrective actions, fostering client retention, customer referrals and continuous improvement.

We also believe that Armstrong team members who excel in providing quality service should be recognized and rewarded for representing the culture and values of Armstrong.

ISO 9001

Our Customers' Experience

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The Armstrong Company

8275 Tournament Drive
Suite 200
Memphis, TN  38125

Office Hours: M-F 7 a.m. - 6 p.m..

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